Troubleshooting

Multiple Items in a Single Ad Not Allowed
This is a friendly reminder letting you know that placing multiple items in a single ad is not allowed.   If this practice becomes common among our u...
Sat, 7 Jun, 2014 at 1:02 PM
My ad is pending administration approval. Why hasn't it posted yet?
When an ad is pending administration approval it means that you have selected a "Listing Extra" for your item. "Listing...
Fri, 24 Jun, 2016 at 11:18 AM
Negative Experience with Seller
We are sorry to hear you had a negative experience with a seller.  Our User Guidelines and Terms of Use policy state in relevant part: "R...
Fri, 24 Jun, 2016 at 11:29 AM
Nothing happens when I click on a category.
If you are checking our classifieds website from an overseas IP Address it might be one that is banned on our system.  Many of the overseas IP Addresses a...
Fri, 27 Feb, 2015 at 5:36 PM
Nothing happens when I try to place an ad.
Any of the following suggestions may fix your problem: 1. The date/time/timezone of your PC clock may not be correct 2. You may need to dele...
Sat, 3 May, 2014 at 10:01 AM
PayPal Refund Request
You can receive a PayPal refund by sending your Full Name, your PayPal email address, the amount of the transaction and, if known, the date of the transacti...
Thu, 3 Apr, 2014 at 2:32 PM
Phone Number is Missing from Seller's Ad.
RollaNet Classifieds does not have any additional contact information for the seller other than is posted in their ad.  Sometimes the seller will misspe...
Sat, 3 May, 2014 at 10:02 AM
Same or Similar Items Posted Multiple Times
Posting the same or similar items multiple times is not allowed.  Our User Guidelines and Terms of Use state in relevant part: "Don'...
Sun, 22 Feb, 2015 at 10:38 PM
Scammer Contacting Me About My Classifieds Ad
The message you mentioned is typical and one of several scam types going around the Internet.  Thanks for reading our scams and fraud warnings. ...
Fri, 3 Oct, 2014 at 9:42 AM
Someone replied to my ad, but I didn't receive an email.
Unless you specified otherwise, any communications you receive can be viewed in the "my messages" area. Log into your RollaNet Classifieds ac...
Fri, 24 Jun, 2016 at 4:21 PM